Two Cheers and a Pint of Worry: An On-Line Course in Political and Social Philosophy
Eugene F. Heath
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Department of Philosophy, SUNY
1000 JFT, New Paltz
NY 12561
Reprinted in the JALN with permission of the Teaching Philosophy; the
original article appears in the Teaching Philosophy, Volume 20, 1997: Two Cheers and a
Pint of Worry: On-Line Course in Political and Social Philosophy, Eugene Heath, at New
Paltz
During the past decade there have been numerous efforts to reinvigorate
distance education; some of these have involved video technology, but others have made use
of computers and advances in the design of computer software. In 1995, the State
University of New York, funded by a major grant from the Sloan Foundation, embarked upon
the creation of an "on-line" learning program--a set of asynchronous and
distance learning courses delivered solely via computer. In what follows, I detail the
genesis and structure of a course in political and social philosophy that I designed (and
taught) for this project. After some preliminary comments on the "virtual
classroom" [1]. I illustrate the design of the course, and then offer a brief
qualitative assessment. I close the essay with some cautionary reflections on
computer-mediated education. Athough my initial skepticism about such courses has been
modified, I still believe that there is something valuable about the direct, face-to-face,
encounter of teacher and student that is not easily compensated for in computer-mediated
learning.
I. THE VIRTUAL CLASSROOM
Although distance learning has traditionally involved correspondence,
off-campus courses, or television and radio broadcasts, the idea of on-line (computerized)
distance learning is not new; however, the technology is only now being exploited to any
degree. Over the past few years, a variety of institutions--including New York University,
Drexel University, New Jersey Institute of Technology, the New School, Mercy College, and
Great Britain's Open University--have begun to offer various programs which are delivered
wholly on-line. Such courses reach students who cannot attend classes on the home campus
and are, therefore, distance learning courses; however, these courses are also
asynchronous in that a student can participate on-line at any time of day or night.
The SUNY/Sloan initiative, now called the SUNY Learning Network (SLN),
seeks to provide college courses and degree programs for working adults who, because of
location or schedule, cannot attend traditional classes held on a university campus. As of
this writing, the SLN (which is slated for expansion to other SUNY institutions) involves
eight colleges in the Hudson River Valley--SUNY at New Paltz, Empire State College (a SUNY
college dedicated to distance learning), and six community colleges; faculty are recruited
from each of the affiliated institutions and the technical expertise is provided by the
Center for Learning and Technology at Empire State College. Two distinct degree programs
are being considered or developed: Under the direction of SUNY at New Paltz, a B.A. in
Liberal Studies (focusing on issues of "Society and Public Life"), and under the
guidance of Empire State College, a B.S. in Business, Management and Economics.
Since each course is delivered on-line, each student must have access
to a personal computer (an IBM clone must have a 386 processor and Windows 3.1 or higher)
equipped with a modem of at least 9600 baud, four megabytes of RAM, and 20 megabytes of
free hard disk space [2]. The software for each course is Lotus Notes, a client/server
"groupware" which allows for various databases which can include standard
documents, conferences, e-mail, and the sorting and tracking of participant input. Each
course is conducted without any face-to-face interaction: The professor and students each
work from a personal computer and communicate with one another by replicating
course databases to a server, a process which allows any changes to a user's database to
be captured on the server and any changes on the server to be captured, in turn, on the
user's database.
The course which I developed and taught (Fall semester, 1995) is an
introductory course in political and social philosophy which focuses on the social
contract tradition, specifically, Hobbes, Locke, and Rousseau. The initial enrollment in
the course was eighteen students, six of whom were in-residence students at New Paltz who,
lacking a personal computer in their dormitory rooms, were obliged to use the computer
center at the college. The remainder of the students lived in the surrounding area and
were able to work from a computer at home. Of the initial group of eighteen, ten would
withdraw (officially) from the course. Of the eight survivors, only one was an
in-residence student; the others were older than the typical college student, most were
working full-time, and some were married with a family.
From the point at which I began to develop the course, I endeavored to
ensure that the technology would not drive the content: Despite the fact that this course
was to be on-line, it was my view that its content should not differ, in any significant
manner, from that which a student would receive in a traditional class. And since this
course was, after all, a philosophy course, I sought to insure that philosophical analysis
and thought would be emphasized throughout.
Of course, one might still question whether any philosophy course can
succeed on-line. In retrospect, I held some such assumption, however inchoate, when I
began working on this project; it is, however, also the view of two professors who believe
that computer technology can enhance some areas of learning:
Some fields...will never be suited to extensive computer
mediation, especially those concerned with questions of meaning and value,
of culture and philosophy [3].
In designing the course as I did I was attempting to rebut my own
version of this claim. Thus, I tried to preserve many of the features of a traditional
classroom: Students were required to buy and read books, write three essays, participate
in (on-line) discussions, answer reading comprehension questions, and complete a final
examination of two essay questions. In addition, I provided introductory and concluding
lectures on each of Hobbes, Locke, and Rousseau, and I offered commentary on various
portions of their texts.
II. THE DESIGN OF THE COURSE
The basic pattern or design of the course is simple: Each
philosopher is assigned to a database (Hobbes, Locke, Rousseau) wherein
students can find lectures, discussion questions, and reading comprehension questions; an
additional database (Introduction and Reference) includes the syllabus, a
description of the course and course expectations, essays, grades, and student and faculty
profiles. Along with these four databases, a fifth is used for storing outgoing and
incoming e-mail.
After booting the computer a student would select the icon for Lotus
Notes; at that point, the "workspace page" containing each of the five databases
would appear just as it is reproduced below. (What is reproduced below is my version of
the course, so the mail database has my name on it.)

The first database on the left, Introduction and Reference,
contains five subdivisions: (A) An introduction to the course; (B) Essay assignments (and
submitted essays); (C) Teacher and student profiles; (D) Student Grades; and (E) a
Bulletin Board. Reproduced below is a view of sections (A) and (B) of the database table
of contents; each item listed under either (A) or (B) contains a document which can be
either read on screen or printed onto paper.

The syllabus for the course included the following schedule of
readings:
Hobbes, Leviathan: Chapters 1-11,
13-18, 21, 24, 26, 29-30
Locke, Second Treatise of Government (all)
Rousseau, Discourse on the Origin and Foundation of Inequality
Among Mankind (all);The Social Contract : Books I, II, III (chapters
1, 12-17), IV (chapters 1-3, 7-9) [4].
By selecting the document titled "Course Description"
students would find an outline of the basic framework of the course. In the
fourth and fifth sections of that document I outlined the format and requirements
for the course; these sections are reproduced below.
III. COURSE FORMAT
1. Sequence There are five databases for this course: An
introductory database, a database for each of the authors, and an e-mail database. The
course will proceed, in sequence, through the three authors listed on the syllabus:
Hobbes, Locke, and Rousseau.
2. Self-pacing Given that class discussion will proceed
sequentially, the course is not wholly self-paced. Nonetheless, it is still possible for
you to participate in discussions while moving ahead through other topics in the course.
3. Readings Each student will be expected to read all of the
assigned readings and is required to buy the books; these can be purchased at Ariel Books
in New Paltz or through the Empire State College Bookstore. In addition, all of the
readings will be available on-line in an annotated--or "annotext"--format. The
annotext offers commentary and questions which can help you to understand the rather
difficult reading assignments. In addition, the annotext contains--for each set of
readings--multiple choice review questions which can be used to gauge your understanding
of significant ideas.
4. Introductions to the readings In each author database (Hobbes,
Locke, Rousseau), you can access a general introductory lecture on the
author's ideas and background. (There is also a concluding lecture for each author.) After
reading this introduction (which should be printed for easier reading), you should then
read the much briefer introduction located at the beginning of each annotext section.
Having read these items, you should proceed to find a comfortable chair and begin to read
the relevant section of the book itself. Read the book according to the sections noted on
the syllabus! After reading a section of the book, you should return to the computer and
begin working through the annotext.
5. Annotext In each author database, you will be able to review,
from the computer screen, the selections of the text that you have previously read from
the book. Available on screen is a set of annotations, indicated by an icon or button
(either yellow or blue) appended to the text itself. Once you click on one of these, a new
window opens on your screen and on this window you may read commentary, answer questions
(for your annotext notebook), consider discussion questions, or (at the end of each
section) complete a multiple choice review (or "self-test") of the section of
text you have just completed. Your grade for the course will be based, in part, on your
responses to annotext questions. (For further instructions on annotext, see the
document in each author database: "Annotext: A Basic Introduction.")
6. Final exam This will be a timed essay exam. Students will be
provided with a set of topics (e.g. ten) prior to the exam. You may then communicate with
classmates concerning these topics. A subset of these topics (e.g. three) will be randomly
chosen and rewritten as exam questions. Once you have accessed these questions (via the
server) you will then have a limited amount of time in which to submit your responses to
any two of these.
7. Office hours Regular office hours will be Monday through
Thursday, 11:00-12:00. You may may reach me either on the phone or in my office. Of
course, you may send me an e-mail at any time.
8. Bulletin Board Use the Bulletin Board, located in each
database, to pose general questions or comments to the class. At times, I will also post
announcements on the Bulletin Board. You should check this Board at least once a week.
9. Access to Your Documents In order to provide prompt technical
assistance, it is necessary that the technical support personnel, at the Center for
Learning and Technology, be able to view any document that you create in your course
databases. Be aware that this is the case even if you use the PRIVATE SAVE option when
exiting a document. This does not, of course, apply to e-mail: All e-mail
communications can be viewed only by the sender and receiver.
IV. COURSE REQUIREMENTS
Each student must complete all three sections (Hobbes, Locke,
Rousseau) of the course. Completion of these sections will be monitored by the
professor who will be able to determine how often a student has worked at the
computer and whether that student is completing the self-tests in the annotext
documents. In addition, the professor will be an active participant in the on-line
discussions.
1. Quality and Consistency of Discussion (15%)
Discussion questions are indicated, in the annotext, with a D icon. The
total discussion grade will be composed of the average of three separate discussion
grades each of which will be assessed upon the completion of each author (at
the end of the 4th, 9th, and 14th week of class). You can gain access to your
classmates' responses by opening the document (in each database) labeled "Discussion
Questions."
2. Annotext notebook (15%) Each time you respond
to one of the reading comprehension questions (indicated by a Q icon
in the annotext), your response can be sent to the professor; when you send
your response to the professor the computer will automatically place your response
into your own "Notebook of annotext questions" (there is a notebook
in each of the author databases). A grade for your annotext responses will be
given at the end of the semester.
3. Essays (50%) There are three essays: A very
short exposition (of one page) worth 10% and two five-page essays worth 20%
each.
4. Final Examination (20%)
As one can see, the set of assignments for the course mirror
those which would be employed in most philosophy classes. In this way I sought
to preserve both content and some opportunity for philosophical analysis. However,
I also sought to take advantage of the medium of the computer; in order to do
so, I considered this question: What might the computer provide that a classroom
might not (so easily) offer? To answer that question I first considered that
well-known problem of teaching: Underprepared students who find it difficult
to understand any text of sustained thought or analysis [5]. Given the difficulties
that students would have in understanding the readings, I decided to orient
my course in such a way that students would have to engage the text in order
to comprehend, analyze, and discuss. To do this, I decided to have all of the
relevant reading material on-line and annotated [6]. The result is what was
referred to above, in the course description, as "annotext".
I annotated the the works of Hobbes, Locke, and Rousseau by
placing five types of icons or buttons--numbered and labeled--at selected places
in the (on-line) texts; upon selecting any such icon the student could either
read my commentary (C or E), answer reading comprehension questions
(Q), respond to discussion questions (D), or complete a multiple
choice review quiz (R). Pictured below is a reproduction of a screen
from the Hobbes annotext (paragraph four of Hobbes' introduction to his
Leviathan).

The reproductions that follow provide a glimpse of four of
the five types of annotext, each of which is introduced by a summary statement.
C (Commentary) A C icon contains comments
on the text itself and is specifically related to the general subject
matter of the course. Below is a reproduction of a view of the sixth C
icon in Hobbes' Leviathan; this icon appears at the end of paragraph
five of chapter one.
.
E (Commentary for enrichment) An E icon
contains comments that are not essential to understanding the general
topics of this course, though they are helpful in understanding the text.
(No reproduction is offered.)
Q (Questions, or commentary with questions)
A Q button contains questions (and, in some cases, accompanying
commentary) intended to guide the student's understanding of the text. The student's
response to a Q insert is sent (i) to the professor and (ii)
to a division of the (student's) relevant database called, "Notebook of
Annotext Questions." The student's responses to these questions are periodically
reviewed and commented on by the professor, but a grade for all Q
questions is given only at the end of the semester. Reproduced below is a Q
question which appears immediately after paragraph 47 of chapter five of Locke's
Second Treatise. (Note that the first row of buttons allows the student
to divide the screen in half so as to view, at the same time, the actual text
and the question. The second row of buttons permits the student either to save
an answer without allowing the professor access or to send the answer to the
professor and to the student's document called, "Notebook of annotext questions.")

D (Discussion questions) A D button contains
questions for analysis and debate. A student's response to a D
question is sent to an on-line discussion (listed in the relevant database)
[7]; there each student's response can be commented on by other students
and the professor. A grade for discussion is given at the end of the designated
period for discussing one of the philosophers. The D
question reproduced below is placed at the end of the penultimate paragraph
of Rousseau's Discourse on the Origin and Foundations of Inequality
Among Men.

R (Review questions) An R button contains
a set of multiple choice questions which the student can use to gauge
his or her comprehension of a selected segment of the text. R
questions receive no grade. One screen of a review quiz appears below;
this quiz could be found, in the annotext, as the very last icon in the
very last section of the assigned reading of Leviathan. (Most review
quizzes contained about ten questions.)

Below is a table showing the frequency of annotations for each
of Hobbes, Locke and Rousseau.
| |
C |
E |
Q |
D |
R |
Hobbes |
54 |
02 |
60 |
12 |
04 |
| Locke |
50 |
01 |
55 |
11 |
04 |
Rousseau [8] |
23 |
00 |
24 |
04 |
01 |
The basic structure and sequence of the course can now be summarized.
After examining the various documents in the Introduction and Reference database, a
student would proceed to the Hobbes database. There the student would find my
introductory lectures which could first be printed and then taken to a table or armchair
for study. Having examined these lectures, the student would then read the first one or
two chapters of Leviathan. Once these chapters were read the student could return
to the computer and scroll through the text, perhaps rereading, from the screen, certain
portions of Hobbes' work [9]. When the student would come upon an annotext button (C,
E, D, Q, or R), the student would select the button and
proceed, for example, to read my commentary (C), answer a reading comprehension
question (Q), or respond to a discussion question (D). At the end of
selected portions of the text, the student could test his comprehension by taking the
multiple choice review test (R). As the course would proceed a student would
continue reading and answering Q and D questions; in addition, the student
would reply to or comment on other students' responses to D questions. This same
sequence of study and activity would be repeated in each of the databases for Locke and
Rousseau. In addition to annotext, students were also required to write three essays.
These were submitted on-line and returned to the students on-line; comments and
evaluations were inserted into the essays using boldface script within square brackets.
All grades were posted and calculated in a private document available only to the student.
In order to provide a sense of the nature of the on-line discussion, I
reproduce below a (partial) view, from the Locke database, of the titles of the
responses and comments to discussion question D3 [10]. This question, which appears
at the end of paragraph 43, chapter 5, of Locke's Second Treatise, offers the following
comments and questions:
In the previous few paragraphs Locke has reiterated his view that labor
bestows value upon land. The "value" to which he has been referring is to be
measured in terms of the benefits which the combination of labor and land bring to human
beings. Does this mean that land has value only in so far as it is useful to human beings?
Is there no intrinsic value to nature itself? After all, in paragraph 43 Locke refers to
"natural intrinsic value"; is this intrinsic value to be defined only in terms
of the land's potential for human use?

V. COURSE ASSESSMENT
The course that I have described requires significant amounts of time
for development. During the summer of 1995 I spent over two months working full-time to
develop the course. In addition to my efforts, Larry Greenberg, of the Center for Learning
and Technology at Empire State College, provided invaluable technical assistance and
programmed the course for the computer. Compared to the amount of effort required in
development, the time required to teach the course was minimal: Although I did check in on
the course at least once a day, the average amount of time required was but thirty to
forty-five minutes per day. (On the issue of time, it is important to recall that there
were but eight students who finished the course.) In a typical period of thirty or so
minutes, I could respond to discussion questions and offer comments on the students'
progress through the Q questions of annotext. Of course, additional amounts of time were
required to grade essays, but given that reading and writing assignments, lectures, and
annotext comments, questions, and quizzes had been completed at the beginning of the
semester, the course rather seemed to run itself.
It is my judgment that any on-line course requires a clear
structure, set patterns of activities, recognized deadlines, and a simple set of basic
computer executions. That said, such courses are not for everyone: The SLN is, as
mentioned above, intended for working adults rather than traditional-age college students.
If the successful completion of an on-line course involves the completion of all
assignments (discussion and annotext questions, essays, and the final exam) with a
cumulative grade of at least a "B-" (a grade which would indicate that the
student had performed well though not excellently), then it would also seem to be true
that many adults possess some of the qualities necessary for on-line success:
Self-discipline, strong motivation, and good writing skills. In my course, the successful
student required approximately ten hours of work (off- and on-line) per week. Although
this equates rather closely with what I would expect of a traditional three hour course,
the institutional setting of a classroom offers a set of motivational supports that is
missing from a computer course. (After all, a computer--quietly resting on a desk in
another room--is much easier to ignore than a classroom or a professor who expects to see
you at a certain hour on certain days.) Thus, only those students who were highly
motivated and self-disciplined seemed to succeed in my course. Typically, these were the
non-traditional students who were working and had a family!
Of the eight students who finished the course, most recognized the
importance of high motivation but welcomed the course for its convenience and flexibility.
In addition, many of these students evaluated quite highly the interventions of the
professor--through my prepared commentary (C), my periodic review of the
students' responses to Q questions, and my participation in the on-line
discussions (D). In addition, students appreciated being able to read the
(D) responses of other students and judged the availability of the other
students' ideas to be helpful in their comprehension and analysis of the text.
Even if the students in an on-line course possess strong motivation and
good writing skills, there is still the matter of insuring that enough students are
participating, thoughtfully, in the on-line (D) discussions. Most of the students'
initial responses to a discussion question were of the order of one to three paragraphs;
their comments on the responses of their classmates were typically shorter. Not all
students did participate, thoughtfully or no, in a regular fashion: Some worked feverishly
but irregularly; others worked less intensively but more consistently. The overall outcome
was that some students did not participate as fully and evenly as others. For those who
did participate evenly and intensively, the lack of participation by other students was
regarded negatively. Indeed, as the semester wore on, I found that all students were
participating at a declining rate: Although students continued to contribute their initial
responses to the discussion questions, they also tended to pose fewer and fewer comments
on the responses of their classmates.
That said, I evaluate quite positively my overall experience in
teaching this course. Indeed, although there are those who regard on-line courses less as
opportunities for teaching than for "facilitating" or "managing"[11].
I could not understood my role as one of mere management. And thus, for this opportunity
to teach in a new and challenging context, and to consider issues of pedagogy in a
practical and immediate manner, this course has proved valuable. And for those students of
mine who did persevere to the end of the semester, it is my impression--and it is nothing
more than that!--that they read important books, discussed significant ideas, and acquired
some facility in analyzing, and reflecting on, the foundational issues of modern political
and social thought. Of course, it could be argued that highly motivated and
self-disciplined students could take advantage of and succeed in almost any environment.
So if on-line courses effectively filter out the poorly motivated or weakly
self-disciplined, then it may be no surprise that such students learn effectively:
They would have learned effectively anywhere!
VI. A MODIFIED SCEPTICISM
That I view my on-line course--at least, according to some common-sense
and traditional criteria---as a success does not mean that I view computer-mediated
education, especially in the liberal arts disciplines, to be the equivalent of the
classroom (or, more specifically, the small classroom of, say, twenty-five students). My
initial skepticism about such courses has been modified, but there are, at least in these
early stages of the development of educational technology, reasons for remaining wary,
especially in light of the ambitious and glowing accounts that are presented by some of
the defenders of computer-mediated education. There are various reasons to be cautious,
some of them stem from features (of on-line courses) which are intrinsic to the medium,
others from the contingent ways in which the medium is (or might be) used. What these
considerations indicate, at least at this early stage, is not that on-line education--even
for such disciplines as philosophy--has no place in the serious college or university, but
that the place that it does have should probably be a subordinate one: On-line education
should be viewed as a surrogate for the face-to-face encounter between teacher and student
[12].
I shall first mention some of my reservations which, for lack of a more
precise term, I call "contingent": These concerns arise either from how the
medium may be used or from how (some) advocates defend the medium. For example, even
though the advocates of on-line education are aware of problems of motivation and pacing
(which themselves may be contingencies that are capable of being overridden in a variety
of ways, including the non-technological), few seem to be aware of the most fundamental
issue: Whether the technology is allowed to drive the content and direction of a course.
As an example of how this issue can be ignored, I can cite, from two books devoted to
on-line education, the advice of those who contend that any professor teaching (or
developing) an on-line course should avoid posting lectures, or written materials, that
are much longer than a computer screen ! [13] Such an admonition does not, however, seem
intrinsic to the medium nor does it seem productive of real learning: To state the
obvious, a well-written lecture can provide background, perspective, and insights that
could not otherwise be easily obtained but are essential to understanding and reflecting
on a topic, an argument, or a text. (Recall, in this regard, the texts for my on-line
course: How is a student to understand Hobbes' Leviathan without understanding the
intellectual background and context of that work? And how is the student to comprehend
that background and context unless it is presented in some organized fashion by the
professor?) Why, then, should the on-line lecture be avoided? After all, a student need
not read the lecture off of the screen but can print it out and read it as a book would be
read. Perhaps the printed lecture does not take full advantage of the computer--precisely
so! However, why assume that an on-line course must require that all course activities
occur at the keyboard and screen? If we do make some such assumption, then we will very
quickly reduce philosophical, literary, and historical ideas to the level of sound-bites
and bumper stickers.
If on-line courses are ever to deliver a sound liberal arts education;
if, that is, they are to deliver something more than information and something more
substantial than a forum for brief comments, then an important distinction must be
recognized: It is one thing for a computer to deliver a course (to someone who might not
otherwise be able to attend a college or university) and it is another thing for the
computer to be the very focal point and process by which the course is conducted. As a
delivery mechanism, the computer offers flexibility and convenience; however, if some
feature unique to the computer serves as the focal process of the course, then it is all
too easy for the technology to dominate the content: Learning is limited to what can
appear on the screen, careful reading is replaced by colorful graphics, and thought and
reflection is subordinated to the retrieval of information and the composition of brief
comments. If one considers a technological process to be the source of all (or most)
learning, then one will devalue lectures, dismiss off-line reading and reflection,
undervalue formal writing, and celebrate on-line participation, communication, and
collaboration.
Indeed, according to many advocates of on-line education, one of the
more noteworthy features of on-line software (or "groupware") is that it
provides structures--such as those which I relied on for my own course discussions--in
which students and faculty can work or conference together and in which the various
contributions of the participants can be ordered and structured in distinct graphical
modes. Although such structures have their advantages, it is not obvious that
collaborative learning, or on-line conferences and discussions, should be understood to be
essential (or even primary) components of on-line education [14]. That is not to say that
on-line discussions have no place; of course they do! Nor do I, having employed such
discussions, wish to deny that there are some advantages to on-line communication or
conferencing: Students have the opportunity of posing questions to the professor whenever
they want, and they may communicate with one another without the social barriers of race,
class, or status. (Indeed, most of my students evaluated the on-line discussions quite
favorably!) However, the on-line conference is but a technological system and as such it
is no guarantee of learning [15], indeed, the danger is that on-line participation and
communication may, because of its verifiability, become the sought after, and primary,
outcome of such courses rather than the more difficult to measure outcome of learning
[16].
There is, however, a more fundamental concern: Is the on-line
conference (or team or group discussion) an equivalent of the focused and engaged
discussion (and thought) that can occur in the face-to-face encounters in the classroom?
Consider, in this regard, that when one comments on the on-line statement of another, one
may not be responding to the other as a teacher, a pupil, or a classmate, so much as one
is performing some quick operation on a disembodied piece of text, a text that may not
really be expressive of what the other person meant. Indeed, in a classroom (and
elsewhere), one of the most important philosophical questions is that of meaning:
"What do you mean by '______'?" To pose this question on-line is rather
inefficient: For this sort of question often presupposes some immediacy of context; such
immediacy is obviously helpful to the individual who must answer that question and who
must attempt to discover some unexpressed but intended meaning. However, if this question
is posed on-line, then significant time may elapse between the original statement and the
question, or between the question and the response, thus extending what might otherwise
have been a fruitful five-minute discussion (in the classroom or office) into a one-week
expanse of misplaced context and unrecalled intention.
Of course, if topics or questions for discussion are sufficiently deep
and sturdy then the responses may be developed and thoughtful; and if the professor
moderates the discussion carefully, emphasizing, from the day of commencement, the
importance of clear expression, then students may endeavor to write responses that are
more than shreds of thought and clearer than ventilated opinion. Nonetheless, the exchange
of comments via computer may raise questions that are not merely contingent but intrinsic
to the medium; to these I will turn only after noting another contingent issue, one that
is also related to the matter of computer conferences.
Many advocates of computer education, having lauded the idea of
conferencing and collaboration, also praise what they see as the egalitarianism that is
introduced between teacher and student: "The educator becomes less an authority
figure and more of a resource and facilitator for the learning activities of the
group" [17]. Another advocate, having first noted that "computer conferencing
may contribute to less authoritarian concepts of learning and teaching," contends:
"the most important function of the teacher in computer-mediated distance teaching
will be to keep track of the processes taking place and developing throughout a
course" [18]. The advocates of on-line education, having assumed that some form of
collaborative learning is the paradigm for computer courses, also assume that such
learning will foster an egalitarian relation between teacher and student. However, even if
there is a sense in which on-line education, in whatever form, diminishes somewhat the
psychological distance between teacher and student, that does not seem to entail that the
professor must relinquish, by right or by fact, academic authority, serving instead as a
manager or facilitator. Just as we should not assume (a) that since the computer permits
on-line conferences, these should be the focal point of any on-line course, neither should
we think (b) that the teacher who participates in such conferences should forswear any
claim to knowledge, experience, or scholarly authority. To do so is to exalt managerial
technique at the expense of pedagogical and ethical practice [19].
The considerations limned above, which focus on particular
methodologies, do not seem to address any feature of on-line education that is intrinsic
to the technology. However, it would seem that, apart from issues of job security, the
technological aspect of such education is the feature that worries most professors of the
liberal arts. It is not altogether simple to delineate how the technology may weaken or
diminish the study of these subjects, but one obvious matter for concern is that on-line
education reduces all communication to written propositions. The difficulty here is not
that each set of instructions, each comment, lecture, or evaluation--unlike a professor's
notes for classroom teaching--must not leave unexpressed any relevant item; rather, the
real issue is whether teaching and learning can be reduced to written propositions. I
shall address this question by discussing three related topics: The professor as a cause
of thought; the profession of teaching as a practice; and the college as a place.
In the first instance, it might be argued that the written word,
whether on screen or paper, is not as compelling as the person or the voice. A set of
on-line course documents, or a database for on-line conferencing, may offer opportunities
for thought and reflection, but these documents may not cause reflection, at least
not in the same nuanced manner as a skilled teacher causes one to think and reflect. Good
teaching involves an element of performance, of casting oneself into the role of one who
is not merely a voice for some thought, idea, argument, or event but who is also capable
of causing thought and reflection in the listener (the learner). A professor's
lines will change at every class (even if one has taught the course several times), and to
render those lines effective (in the sense of effecting thought) one must have some
awareness of one's audience.
This awareness is not merely an awareness of facts about the audience
(so-and-so dislikes Plato, is active in student government, is unhappy, and so forth) but
an awareness of that audience's attentiveness, comprehension, seriousness, and interest
[20]. Without such awareness, the classroom professor is merely speaking, reading, or
explaining, all of which could be done in a room with no one present. And what is the
professor doing when engaged in on-line teaching? The on-line awareness of the professor
is limited to whatever facts may be gleaned from some on-line profile of students or from
the professor's own evaluation of the student's written work; however, and in my brief
experience, none of this matches the immediacy or efficiency of direct face-to-face,
awareness. In its absence, there is little room for the unarticulated understanding, the
spontaneous insight, or the developing sympathy that can arise between teacher and
learner.
The matter of a professor's awareness leads to a second issue, for such
awareness is but an instance of what might be called the "pedagogical perception of
particulars." Such perception is itself a condition of judgment and know how, neither
of which can be reduced to rules or systems but both of which are essential components of
the practice of teaching. Indeed, if teaching is a practice involving unarticulated
judgment and know how, then it is not all that obvious how teaching, in its most realized
state, can be converted to the more restrictive confines of on-line education in which
learning activities must be clear and discrete (viz. those activities which occur on-line,
within the purview of the professor) and all communication must be reduced to disembodied
propositions.
The practice of teaching involves, of course, more than judgment or
know how: It is also exemplary of attitudes, dispositions, emotions, and commitments, none
of which are easily conveyed through written propositions. The attitude and demeanor of a
professor can not only serve to communicate the importance of a subject but also to
exemplify qualities of mind and character. If, following Aristotle, such qualities are
born of experience within a rightly ordered community, then it is not at all clear that
the metaphorical community of cyberspace provides the proper setting. For within such a
metaphorical community, there is little opportunity for the student to observe the
qualities of judgment, commitment, and intellectual awareness; as Michael Oakeshott so
effectively puts it, any such quality or ability is taught by example:
It is implanted unobtrusively in the manner in which information
is conveyed, in a tone of voice, in the gesture which accompanies instruction,
in asides and oblique utterances, and by example. For 'teaching by example',
which is sometimes dismissed as an inferior sort of teaching, generating
inflexible knowledge because the rules of what is known remain concealed,
is emancipating the pupil from the half-utterances of rules by making him
aware of a concrete situation. In imitating the example he acquires not
merely a model for the particular occasion, but the disposition to recognize
everything as an occasion [21].
Finally, of course, the place for the inculcation of such
intellectual qualities is the school, the college, or the university [22]. A (physical)
place devoted to learning, study, and research, a place to which one must go at certain
hours, may prove inconvenient to some, but its very inconvenience is also its signal
importance: Some things have to be set aside if one is to engage, focus, and commit
oneself to learning. Though this is one consequence of place, it also implies the
seriousness of education. That the computer is convenient because its courses occur in no
real space or time easily translates into the view that one need not engage when one
doesn't want to, that one need not set aside certain activities for the sake of learning,
and that one may, simply, turn off the machine if something is too difficult; in sum:
learning is no more important than anything else.
Perhaps, in fact, and lamentably, it has become less
important than many other things, whether these be earning money, working, or, under the
guise of some of the advocates of on-line education, some shallow form of egalitarianism
or some trivializing effort to democratize learning. One can only wonder if the very
decline of learning, along with the decline of the idea of a college, has set the stage
for those who wish to claim that on-line education is "equal or superior to"
traditional education [23]. Although I believe that the rudiments of a particular subject
can be attained through an on-line course, and although some on-line courses may be
preferable to some classroom courses, my initial scepticism has not been eliminated--it
has only been modified. Perhaps on-line education has a place, but it is a subordinate
one; on-line education is best viewed, at least under current technology, as a surrogate:
The best education occurs between teacher and student.
NOTES
- The phrase "virtual classroom" is taken from Starr Roxanne Hiltz, The
Virtual Classroom: Learning Without Limits via Computer Networks (Norwood, NJ: Ablex
Publishing, 1994).
- The requirements for Macintosh users differ slightly. Some of these Computer
specifications will be revised in 1997 when the SUNY Learning Network is placed onto the
World Wide Web.
- William F. Massy and Robert Zemsky, "Information Technology and Academic
Productivity," Educom Review 31 (January/February, 1996): 13. The view of
Massy and Zemsky might be compared to the more ambitious outlook of Linda Harasim, Starr
Roxanne Hiltz, Lucio Teles, and Murray Turoff in their book, Learning Networks: A Field
Guide to Teaching and Learning Online (Cambridge: MIT Press, 1995). For example, they
write "The real question
is not whether a course can be done online but
what is the best media mix to achieve the goals of the course
" (p. 24).
- It should be noted that the class did not complete the syllabus: We did not have
sufficient time to read Rousseaus Social Contract. This occurred for two
reasons: This course was one of the first of the SUNY Learning Network courses to be
offered and due to unforeseen difficulties in setting up each students computer, the
entire class was not ready to commence the course until ten days into the semester;
secondly, as the semester wore on, with the class participating less actively then I would
have wished, I postponed several deadlines, thus making it impossible to complete the
syllabus. That said, it should also be noted that when I last taught this syllabus in the
classroom (Sprint 1995) we were unable to complete The Social Contract!
- I once made the mistake (?) of telling my students that in reading an assignment they
should first insure that "they do not lose the forest for the trees." Out of
insight or malice, I then asked the class what is meant by the expression "losing the
forest for the trees." No one knew, for none of them had ever heard such an
expression.
- The relevant sections from Hobbes and Locke were downloaded from sites (within the
public domain) on the Internet: http://ccwf.cc.utexas.edu/~thurmy/Philosophy/Hobbes-Leviathan
and http://www.jim.com/jamesd/2ndtreat.htm.
The relevant sections from Rousseau, scanned into the Lotus Notes course documents were
taken form Rousseau: The Basic Political Writings, translated by Donald A. Cress
(Indianapolis: Hackett Publishing, 1987). Permission to scan the portions of this text was
obtained at a reasonable cost from Hackett Publishing.
- As can be seen form the reproduction, each D question also allows the student to send a
response only to me, the professor. However it was only at the beginning of the semester
that a few students, anxious abut the quality of their responses, elected this option.
- The numbers listed for Rousseau do not include the buttons for The Social Contract,
which, as indicated in note 4 above, was not read.
- I do not know if every student followed this path of activity: Specifically, I do
not know if each student first read the book and then proceeded to the annotext or if some
students simply ignored the book and answered the questions in the annotext. If some
students did opt for the latter maneuver, the sheer frequency of the annotext buttons
would have forced then to read quite a bit of text that they might have thought they could
avoid.
- The view of the screen, reproduced below, has been altered in order to protect the
privacy of the students enrolled in the course: The surnames of all participants have been
deleted from the reproduction.
- "The educator becomes less an authority figure and more a resource and facilitator
for the learning activities of the group." Harasim, et al, Learning Networks,
p. 31; "[T]he lecturer must cease to be a controller of knowledge, and must become a
manager of learning." Roger Martles, "Videodiscs and the Politics of
Knowledge," in David S. Miall, ed., Humanities and the Computer: New Directions
(Oxford: Clarendon Press, 1990), p. 42.
- In the discussion that follows, especially regarding the intrinsic considerations, my
point is not to claim that on-line education is inferior to education within any small
classroom: Obviously, some classroom education could be so poor, that almost any on-line
course would be an improvement. My point is more mundane: Are there features of on-line
courses which, all things equal, provide reason for caution?
- Hiltz, The Virtual Classroom, p. 86; and Harasim, et al, Learning Networks,
pp. 25, 178,191.
- "The fundamental characteristic of network learning is the premise of collaborative
approaches to learning. Networks are group communication environments that augment social
connectivity." Harasim, et al, Learning Networks, pp. 274-5.
- Others disagree: "Students actively present ideas and respond to one anothers
formulations, a process which contributes to facilitating higher developmental levels of
understanding." Harasim, "On-Line Education: A New Domain," in Mason Kaye,
eds., Mindweave: Communication, Computers and Distance Education (Oxford: Pergamon
Press, 1989), P. 72, 55. "When teachers and students engage in cooperative learning
activities mediated by computer networking, the power and speed of human learning is
extended by their collective knowledge and rich set of experiences." Margaret Riel,
"Global Education Through Learning Circles," in Harasim, ed., Global
Networks: Computers and International Communications (Cambridge: MIT Press, 1993), p.
222.
- "The sociability of conferencing resembles that of sports or games
. We can
say that playing at computer conferencing consists in making moves that keep others
playing. The goal is to prolong the game and to avoid making the last move." Andrew
Feenberg, "The Written World: On the Theory and Practice of Computer
Conferencing," in Mason and Kaye, eds., Mindweave, p. 27.
- Harasim, et al, Learning Networks, p. 31.
- Soren Nipper, "Third Generation Distance Learning and Computer Conferencing,"
in Mason and Kaye, eds., Mindweave, pp. 71, 72.
- Just as Mill regarded his own era as a time of transition, perhaps we should consider
whether ours is a period of technological change and intellectual division in which
individuals will strain to attach popular political nostrums to their own technological
interests. With regard to his own era, Mill writes, "in all other conditions of
mankind, the uninstructed have faith in the instructed. In any age of transition, the
divisions among the instructed nullify their authority, and the instructed lose their
faith in them. The multitude are without a guide; and society is exposed to all the errors
and dangers which are to be expected when persons who have never studied any branch of
knowledge comprehensively and as a whole attempt to judge for themselves upon particular
parts of it." John Stuart Mill, "The Spirit of the Age," in Essays on
Politics and Culture, ed. Gertrude Himmelfarb (Garden City, NY: Doubleday, 1963), pp.
8-9.
- Apparently, this was true even of Kant, at least according to Somerset Maugham: "It
was his custom to fix his eyes on a student who sat close to him and judge by the look on
his face whether or not he understood what he said." "Reflections on a Certain
Book," in The Vagrant Mood (Garden City, NY: Doubleday, 1953), pp. 167-168.
- "Learning and Teaching," in The Voice of Liberal Learning: Michael
Oakeshott on Education, ed. Timothy Fuller (New Haven: Yale University Press, 1989),
pp. 61-62.Those who are acquainted with Oakeshotts essays on education will
recognize their influence on much of what Ive written concerning the practice of
teaching.
- The importance of a school as a place is also emphasized by Oakeshott. See, for example,
"Education: the Engagement and Its Frustration, " in The Voice of Liberal
Learning, esp. pp. 68-70.
- "The traditional classroom learning situation is generally assumed to be the best
to support learning, with other learning modes perhaps perceived as less effective. There
is no evidence to support this assumption. In fact, quite the opposite is true: Online
environments facilitate learning outcomes that are equal or superior to those generated in
the face-to-face situation." Harasim, et al, Learning Networks, p. 27.
Eugene F. Heath, Dept. of Philosophy, SUNY 1000 JFT, New Paltz, NY
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