Institutional business practices generate and support
stable, high-quality educational programs and expansion to meet needs
Through institutional research and sharing of effective practices,
programs show continuously improving effectiveness and lowering of
costs.
Tuition for students in online courses is equivalent or less than
tuition for students in on-campus programs and costs to develop and
deliver online education are kept low so that the program is profitable
to institutions
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The institution demonstrates financial and technical commitment
to its online programs
The institution continuously seeks ways to lower costs and improve
quality of course development, course delivery, infrastructure and
administrative processes.
The institution leverages technology to reduce costs and improve
effectiveness
Course offerings are designed to be scalable and sustainable to
meet anticipated demands.
Tuition rates provide a fair return to the institution and best
value to learners at the same time
Tuition rates are equivalent or less than on-campus tuition
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Institutional stakeholders show support for participation
in online education
The institution identifies and shares effective practices for innovation
and improvement
The institution maintains or increases levels of participation
Learners complete degree programs
There is clear evidence of the prospective sustainability of each
program
The institution uses cost models (such as $ return to faculty,
department, institution, cost per credit hour, cost per student,
return on investment, internal rate of return, and net present value
analysis)
The institution controls and recovers investment costs, such as
course development recovered
Enrollments equal the institution's expectations. As enrollment
increases, cost per credit hour decreases
The institution has assets (faculty, administrators, technology
infrastructure, and so on) to sustain growing programs
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The institution sustains the program, expands and scales
upward as desired, strengthens and disseminates its mission and core
values through online education
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